Medical Office and Health Information Technician

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Medical Office Administration & Health Information Technician Program in Louisiana
Healthcare needs more than nurses and doctors. It needs organized, detail-driven professionals who keep patient records accurate, insurance claims moving, and medical offices running smoothly.
If you want a career in healthcare but prefer computers, organization, and communication over needles and bedside care, the Medical Office Administration and Health Information Technician program at Delta College may be the right fit.
This program is available at our campuses in:
- Baton Rouge North
- Baton Rouge South
- Slidell
- Lafayette
- Covington
What Is a Medical Office Administration & Health Information Technician?
A Medical Office Administration and Health Information Technician works behind the scenes in healthcare facilities. Instead of providing direct patient care, you focus on:
- Medical billing and coding
- Electronic health records (EHR)
- Insurance claims processing
- Medical office administration
- Patient scheduling and front desk coordination
- Records management and data security
Think of it as the operational engine of a clinic or hospital. When the paperwork flows correctly, patients receive proper care, providers get paid, and offices stay organized.
Why Choose a Healthcare Career Without Clinical Duties?
Not everyone wants to draw blood or work long bedside shifts. That’s completely okay.
This program is ideal for students who:
✔ Want to work in healthcare
✔ Prefer an office or administrative environment
✔ Like working with computers and systems
✔ Enjoy organization and attention to detail
✔ Want stable, in-demand skills
Healthcare facilities in Louisiana rely on accurate medical coding, billing, and records management. Without skilled technicians, claims are denied, compliance risks increase, and offices lose revenue.
You become the person who keeps the system steady.
What You’ll Learn in the Program
The Medical Office Administration and Health Information Technician program at Delta College prepares you for both front-office and back-office healthcare roles.
Training includes:
Medical Billing & Coding
Learn to assign diagnostic and procedural codes for insurance reimbursement and data reporting.
Electronic Health Records (EHR)
Work with digital record systems used in hospitals, clinics, and specialty offices.
Medical Insurance Processing
Understand how to submit claims, track payments, and resolve denials.
Healthcare Office Administration
Master scheduling, patient communication, and administrative coordination.
Medical Records & Data Management
Maintain accuracy, confidentiality, and compliance with healthcare regulations.
Graduates are prepared to pursue national certification in Medical Office Administration.
How Long Does the Program Take?
Delta College’s program can be completed in approximately:
- 7.5 months (day classes)
- 12 months (night classes)
This allows you to train for a new healthcare career in under a year.
Medical Office & Health Information Technician Training in Louisiana
Delta College offers this program at multiple campuses across South Louisiana:
Baton Rouge North
Convenient for students living in North Baton Rouge and surrounding communities, this campus prepares students for careers in local hospitals, physician offices, and specialty clinics throughout the Baton Rouge area.
Healthcare employers in Baton Rouge rely heavily on medical billing specialists and health information technicians to manage growing patient volumes and insurance claims.
Baton Rouge South
Serving South Baton Rouge and nearby neighborhoods, this campus provides accessible healthcare training close to major medical providers in the region. Students can prepare for administrative healthcare roles without commuting far from home.
Slidell
Students in Slidell and St. Tammany Parish can train locally for careers in medical office administration and health information technology. With healthcare services expanding in the region, trained administrative professionals are essential to support providers.
Lafayette
Delta College’s Lafayette campus offers training for students in Acadiana who want a healthcare career that focuses on organization and systems rather than clinical care. Graduates may pursue opportunities in physician practices, outpatient centers, and regional hospitals.
Covington
The Covington campus serves students across the Northshore and surrounding communities. As medical practices continue to grow in this area, demand for skilled medical office administrators and coding professionals remains strong.
Where Can Medical Office & Health Information Technicians Work?
Graduates may pursue positions such as:
- Medical Records Technician
- Health Information Technician
- Medical Billing Specialist
- Insurance Claims Processor
- Medical Office Administrator
- Medical Secretary
Work settings may include:
- Hospitals
- Physician offices
- Outpatient clinics
- Dental offices
- Specialty practices
- Healthcare billing companies
Because these roles do not involve direct patient care, they can be appealing to individuals seeking a professional office environment within the healthcare field.
Is Medical Billing and Coding a Good Career Choice?
Medical billing and coding skills are critical to healthcare operations. Every service provided must be documented, coded, and billed accurately.
Benefits of this career path include:
- Essential role in healthcare
- Structured work environment
- Transferable administrative skills
- Opportunity for certification
- Growing reliance on electronic health records
Healthcare is one of the largest industries in Louisiana, and administrative roles remain foundational to its success.
Why Train at Delta College?
Delta College focuses on career-oriented training designed to prepare students for entry-level employment.
Students benefit from:
- Hands-on instruction
- Experienced faculty
- Modern training environments
- Local campus convenience
- Day and evening scheduling options
With campuses in Baton Rouge North, Baton Rouge South, Slidell, Lafayette, and Covington, you can train close to home while preparing for a professional healthcare career.
Who Should Consider This Program?
This program may be a strong fit if you:
- Want to enter healthcare without nursing duties
- Prefer administrative or data-driven work
- Enjoy structured processes
- Like working with technology
- Want to complete training in under a year
You do not need prior healthcare experience to begin.
Start Your Healthcare Career at Delta College
Medical Office Administration and Health Information Technicians are the quiet backbone of modern healthcare. They ensure records are accurate, claims are processed, and patient information stays secure.
If you’re ready to build in-demand administrative healthcare skills in Louisiana, Delta College can help you get started.
Training is available in:
- Baton Rouge North
- Baton Rouge South
- Slidell
- Lafayette
- Covington
Contact Delta College today to learn how you can begin your journey toward a career in Medical Office Administration and Health Information Technology.
Occupation Information
Gain a better understanding of your career path with information on what to expect in the industry. Explore these details to help guide your journey after Delta College.
Medical records and health information technicians organize and manage health information data by ensuring its quality, accuracy, accessibility, and security in both paper and electronics systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical treatment histories. Medical office assistant classes at Delta College will teach students to deal with these on-going issues.
Duties: All Technicians document patients’ health information, including the medical history, symptoms, examination and test results, treatments, and other information about healthcare provider services. Medical records and health information technicians’ duties vary with the size of the facility in which they work.
Medical records and health information technicians typically do the following:
- Review patient records for timeliness, completeness, accuracy, and appropriateness of health data
- Organize and maintain data for clinical databases and registries
- Track patient outcomes for quality assessment
- Use classification software to assign clinical codes for reimbursement and data analysis
- Electronically record data for collection, storage, analysis, retrieval, and reporting
- Protect patients’ health information for confidentiality authorized access for treatment, and data security
Although medical records and health information technicians do not provide direct patient care, they work regularly with physicians and other healthcare professionals. They meet with these workers to clarify diagnoses or to get additional information to make sure that records are complete and accurate.
The increasing use of electronic health records (EHRs) will continue to change the job responsibilities of medical records and health information technicians. Technicians will need to be familiar with, or be able to learn, EHR computer software, follow EHR security and privacy practices, and analyze electronic data to improve healthcare information as more healthcare providers and hospitals adopt EHR systems. The classes at Delta College seek to train students to handle these duties in the real world by giving them hands-on experience.
Employment of medical records and health information technicians is expected to increase by 9 percent from 2020 to 2030, faster than the average for all occupations.
*Information taken from the Occupational Outlook Handbook on the internet 9/15/2021
The median annual wage of medical records and health information technicians was $51,840 in May 2020. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $29,130, and the top 10 percent earned more than $105,690.
*Information taken from the Occupational Outlook Handbook on the internet 9/15/2021
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